Hi Everyone,
Thank you for your comments.
I think I had better provide some background about me which will help put some of my comments and questions in perspective.
I want to make it clear - what ever I write here is not intended to be in disagreement with what you are telling me.
I do so appreciate all the comments. I appreciate them more - when they come from real world experiences and the experiences are shared.
I do realize people do things differently - but I need to integrate what you are telling me with what I know and what I am comfortable with.
And I do greatly appreciate being told I am full of BS.
I love Truth. I assume when people are contracting me - the purpose to achieve the truth.
I have been doing sales and marketing for a number of years. I have sold technology contracts worth 100's of thousands of dollars.
I own (with a partner) a retail franchise - so I come with a large amount of marketing
I have solid e-mail list of over 100,000 people.
When I do marketing - I spend a lot of time thinking about my customer - what they think about, what their problems are, who they are, what I can do for them.
This helps get rid of the clutter. So for example - my franchise is a Curves - its for women only. The primary market is women for 45-55. However, the Curves facility is fantastic for any woman. But we know who and what our sweet spot is. So my marketing is for the sweet spot - I don't waste time or $$$ on people who are not my target market.
Now how does all this fit into my PPC marketing.
1) I am slowly learning the technology. Where to get the information I need, how it works, where I am making mistakes.
2) I know my target market. I can get into the head of a university educated professional living in a large city. I can't get into the thinking of a high school graduate working in a factory. Its just that I can't relate to them. So to try to sell something to them would be almost impossible for me. Therefore, I have set my google adwords so that I am only getting those people.
3) I am trying my best to apply the rules of Direct Marketing to PPC marketing. In Direct Marketing the most important thing is the "List". The list comes from demographics (age, sex, religion, zip, etc) and cycographics (what they are interested in - as demonstrated by what magazine they receive, what they have bought via mail order).
3) One of the best Direct marketers in the world is John Caples. PPC is direct marketing to the max. The PPC ad is the equivalent of a Direct mail envelope, the landing page the equivalent of the package. The details are different - but the approach is the same. For PPC documentation I have looked at Cash Tactics and the content here.
4) I have now learned (Because of you showing me how to understand what I am seeing) that I had too many things in play at once. Therefore I was not able to sort out what was important.
5) As I mentioned previously - I don't want to share my market niche or products because I want to focus on understanding the process of getting to profitability.
6) I am assuming there is a profitable conversion price for every keyword. But, practically many key words don't make sense. Let me explain this:
A keyword has an profitable conversion rate.
For example 10% of impressions become clicks and 10% of clicks become buyers. Given a fixed set of parameters (cities, time, landing pages, offer cost) Therefore, the effective rate would be 1%. If I make $100.00 on each purchase - the program is break even for that keyword. If its slightly over 1% or slightly greater than $100.00, I am profitable on the keyword.
Therefore, I just need to find the conversion rate and price for every keyword. Getting rid of dumb keywords makes it easier and some keywords the conversion rate is so low or the price so high - it makes no sense to bother with them.
This is the "data" everyone keeps talking about.
For example: The keyword "Dog" will convert a woman looking for menopause medicine. The effective conversion may be 0.001% and the price to show the keyword would be $2.35 Therefore the product would need provide me 2.35/.0001 = $23,500 - an useless exercise. If my offer gave that kind of profit - then dog could be in my keyword search.
That's the theory - the practice is make sure I get the keywords by the people who are my customers.
I would rather get a small number of impressions and a large CTR. Which is sometimes happening with my ads.
This by the way - is standard direct marketing mathematics.
Now that you lets get to some specifics about me and how I am solving my problem....
FYI - I don't know how to add the quotes into my post.
a) Broad vs. Exact - I have both in each of my keywords.
2) Setting limits to the cities and times. This is based on who my market is. While some will be on the computer at 3:00 in the morning - my serious customers have families and will for the majority be with their families at those times.
3) My budget - since I have turned off the content market - I am not even reaching my new daily budget of $20. I realize that this is reflecting the limits on time and cities.
4) My search positions are real high many are over 8 - so now I am going to start increasing the PPC max.
5) I was asked about keywords search tools. Primarily I am using the Google keyword tool. I have selected the words to start with by looking at the content of what I am selling.
6) I AM NOT USING CONTENT ANYMORE. I am running two separate programs - one with a landing page and one that is direct. The offers are totally different - the only common element is the same customer with the same problem. The two different programs solve different stages of the problem.
eg: For example Curves focuses on middle aged women. They generally have weight problems and menopause. They also have kids, husbands, ex-husbands, worry about certain health issues. So I can sell many different things to these women, none competing against each other. That sort of where I am at.
7) I sorted out the disapproval - When Adwords went to my site the response failed. It seems to have been sorted out. (FRUSTRATING)
8) I don't know what you meant by "what is you PPC?" If you mean what is it currently set at - it was .50 I am seeing that the amounts are not working, I am not hitting my budget - so I am now starting to increase the amounts.
9) I have written my ads to my target market and made it clear its about purchasing something.
10) I have not selected any general key words. eg: menopause - I have only selected keywords with actions associated with them help menopause, menopause health issues. Something that tells me the person is interested in finding a solution rather than just searching. I have assumed that a person looking for help on menopause will start with Menopause and then get specific if they are really looking for help. My target market are educated people with a real problem they want to solve.
I am assuming that no impressions means that the keyword didn't even show up. i.e.: Nobody actually did a search on it.
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Changes to my my direct campaign:
Keywords that that positions greater than 8.0
(I am assuming that the ads associated with these keywords are never being seen by the customer.)
Broad keywords are going to .50
Exact keywords are going to 1.00
Keywords with positions less than or equal to 8.0
These keywords are being seen - but not clicked - so I need to improve the ads associated with them.
I started with my headlines being just the keywords. For phrases longer than 25 letters - I adjusted the headlines.
Now I would like to adjust the headlines are the keywords with position less than 8.
Unfortunately I can't find a simple process with the adwords editor to find which ads are associated with keywords with an average position greater than 8.0
So, what I have done is started to adjust the ads with impressions greater than 4 and 0 clicks.
Everything else I am leaving alone.
There are number of reasons why I am not getting click throughs:
a) The headlines for these ads are not working.
b) The ad text is not working.
c) The target address isn't doing anything for them.
So now I am working on ads with impressions and no clicks to improve them.
My Landing Page Test.
The landing page test is not getting any impressions at all. My keywords for those include the general ones "menopause" - so I am assuming that the need may not exist. I will wait a few days more. If it doesn't generate any activity at all - I will find another product and start it up.
Zale