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Subid Lookup Not Working w/Multiple Subids

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gmshanken1
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Joined: Jul 1st, 2009
Posts: 18

Post Posted: Sep 29th, 2009 at 4:52pm Post subject: Subid Lookup Not Working w/Multiple Subids Reply with quote

When I paste in a list of subids, only the last subid in the list returns results. Here is a 23 second video showing the bug:

http://screencast.com/t/EQGmhzWa6BH

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T202Lex


Joined: Mar 30th, 2009
Posts: 352

Post Posted: Oct 2nd, 2009 at 12:54pm Post subject: Re: Subid Lookup Not Working w/Multiple Subids Reply with quote

gmshanken1,

Thanks for the post. We are working on the issue and should have it fixed sometime today. Sorry for the inconvenience.

Thanks,

Alex

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xmdonn0
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Joined: Jun 12th, 2008
Posts: 47

Post Posted: Oct 2nd, 2009 at 2:32pm Post subject: Re: Subid Lookup Not Working w/Multiple Subids Reply with quote

I just wanted to point out that this issue is also apparent in the "Recent Conversions" tab.

And the error I receive is actually a list of subids that I don't think are mine. The subid and the "$" icon are basically the only thing visible in the list.

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T202Wes
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Joined: Oct 20th, 2007
Posts: 4343

Post Posted: Oct 5th, 2009 at 6:36pm Post subject: Re: Subid Lookup Not Working w/Multiple Subids Reply with quote

Quote:
When I paste in a list of subids, only the last subid in the list returns results. Here is a 23 second video showing the bug:

http://screencast.com/t/EQGmhzWa6BH

I've fixed the issue you are having, see if it works now

Quote:
I just wanted to point out that this issue is also apparent in the "Recent Conversions" tab.

And the error I receive is actually a list of subids that I don't think are mine. The subid and the "$" icon are basically the only thing visible in the list.

If it is for traffic before 10/1/2009, we wiped out some of the old referer and IP logs because it got to big. So it won't show all of the data, that is why it may seem empty but it shows a conversion.

This doesn't affect any of the data in the regular OVERVIEW screens, just the spy view data, but we don't use any of the referrer or IP data for long-term analysis yet.

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T202Lex


Joined: Mar 30th, 2009
Posts: 352

Post Posted: Oct 5th, 2009 at 7:01pm Post subject: Re: Subid Lookup Not Working w/Multiple Subids Reply with quote

gmshanken1,

This issue should be resolved. Thanks for letting us know about the issue.

Thanks,

Alex

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