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Error setting up Adwords account

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gljackson
Website


Joined: May 27th, 2009
Posts: 1

Post Posted: Oct 1st, 2009 at 11:56am Post subject: Error setting up Adwords account Reply with quote

I've tried this entering both my gmail account address and my account #: 336-774-5470 and I'm positive the password is correct.

Error msg:

soapenv:Server.userException: Cannot serve any requests for the specified account. Please contact support.

(I have a screen shot. I just can't figure out how to attach it.)

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qlvc


Joined: Nov 21st, 2008
Posts: 26

Post Posted: Oct 1st, 2009 at 12:44pm Post subject: Re: Error setting up Adwords account Reply with quote

i am having the same issue right now

https://dashboard.tracking202.com/forum/13/25/not-able-to-add-new-ppc-account-error-message

perhaps it's a system problem right now

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T202Lex
AIM


Joined: Mar 30th, 2009
Posts: 265

Post Posted: Oct 1st, 2009 at 1:23pm Post subject: Re: Error setting up Adwords account Reply with quote

Hi gljackson & qlvc,

We are looking into the problem, and will let you know when it

is resolved. Please continue to check and let me know if it starts working for you.

Thanks,

Alex

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hartodjaja


Joined: Sep 29th, 2009
Posts: 2

Post Posted: Oct 1st, 2009 at 6:59pm Post subject: Re: Error setting up Adwords account Reply with quote

Hi Alex,

I am also having the same problem. Tried it since yesterday but still not able to add new adwords account. Please have a look. Thanks for your help.

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qlvc


Joined: Nov 21st, 2008
Posts: 26

Post Posted: Oct 1st, 2009 at 7:24pm Post subject: Re: Error setting up Adwords account Reply with quote

in the meantime can we stil run without the ppc accounts set up?

or should we use the standard tracking202 application and not the pro if we really need to get something up and running?

any eta on the fix?

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T202Lex
AIM


Joined: Mar 30th, 2009
Posts: 265

Post Posted: Oct 1st, 2009 at 8:45pm Post subject: Re: Error setting up Adwords account Reply with quote

Hi everyone,

We are experiencing an issue with the Adwords API and are working on a fix. We currently do not have an estimated completion time on this, however we are working at full pace to get everything working again. We apologize for any inconvenience this may have caused you.

Sorry again, it will be up soon,

Alex

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qlvc


Joined: Nov 21st, 2008
Posts: 26

Post Posted: Oct 1st, 2009 at 9:02pm Post subject: Re: Error setting up Adwords account Reply with quote

i was able to add mine finally ..

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hartodjaja


Joined: Sep 29th, 2009
Posts: 2

Post Posted: Oct 1st, 2009 at 9:40pm Post subject: Re: Error setting up Adwords account Reply with quote

Mine is OK too now. Thanks Guys!

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